1. Controller

BELIKOM s.r.o.
Registered office: Trieda Andreja Hlinku 606/27 949 01 Nitra Slovakia
Company ID (IČO): 56039531
Tax ID (DIČ): 2122182062
E-mail for GDPR inquiries: info@myvelourie.com
(hereinafter referred to as the “Controller”)

2. Scope of Processed Personal Data

When you make a purchase on our online store www.myvelourie.com we process only the personal data necessary to manage and deliver your order. This includes in particular:

• first name and last name

• delivery and billing address

• e-mail address

• telephone number

• payment details processed securely by our payment service provider

• IP address and technical data necessary for the website to function properly and securely

We also process data for marketing and analytics purposes including Google Ads and other tracking technologies

3. Purpose and Legal Basis of Processing

Your personal data is processed solely for the following purposes:

• processing your order and ensuring delivery

• complying with legal obligations such as accounting and tax record-keeping

• handling returns claims or complaints

• marketing communication advertising and analytics

The legal basis for processing your personal data is

• performance of a contract GDPR Article 6(1)(b)

• compliance with legal obligations GDPR Article 6(1)(c)

• legitimate interest for marketing and analytics GDPR Article 6(1)(f)

4. Recipients of Personal Data

To fulfill and deliver your order and provide our services we may share your data with the following trusted partners:

• payment service providers e.g., WooPayments Stripe Apple Pay Google Pay

• shipping and logistics partners e.g., Packeta courier companies postal services

• accountants or tax advisors for statutory obligations

• marketing and analytics service providers including Google Ads and other ad platforms

Partners outside the EU are bound by standard contractual clauses or equivalent safeguards to ensure adequate data protection in accordance with GDPR

5. Order Processing and Data Retention

Orders are usually processed and dispatched within 48 hours. In exceptional cases dispatch may take longer due to production, logistical, or external circumstances beyond our control.

We retain your personal data only for the time necessary to process and deliver your order handle returns or complaints and comply with legal obligations such as accounting regulations typically up to 10 years under Slovak law

6. Rights of Data Subjects

As a customer you have the right to

• obtain confirmation of whether we process your personal data

• access your personal data request rectification or erasure

• request restriction of processing

• object to processing for marketing purposes

• request data portability to another controller

You can exercise these rights by sending a request to info@myvelourie.com

If you believe your rights have been violated you may contact the Office for Personal Data Protection of the Slovak Republic www.dataprotection.gov.sk

7. Data Security

We use appropriate technical and organizational measures to protect your personal data including

• secure HTTPS connections

• encrypted communication with our servers

• restricted access to data limited only to authorized personnel

• regular audits and reviews of security measures

8. Cookies

Our website uses the following types of cookies

• essential technical cookies required for proper functioning of the store and checkout process

• analytics cookies to improve website performance

• marketing cookies to display personalized ads including Google Ads

You can change your cookie preferences or withdraw consent at any time via our cookie banner

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or business practices. The version published on our website is always the one currently in effect

Last updated: 04 February 2026